Thursday, September 22, 2011

Loan Policy Changes

Starting in fall semester, students, staff, and faculty will see an increase in the length of loan periods for the books they borrow from the UFV Library.

Undergraduate students can now check out books for three weeks. The initial three-week loan period is guaranteed; however, renewed items are subject to recall if someone else requests them. Students may renew books online twice. (Graduate student loan periods for books remain 4 weeks.)

Faculty and staff, too, will see changes as their borrowing privileges are extended to four months. The first three weeks are guaranteed. After that, these books are also subject to recall. Faculty and staff can renew items online twice. Books then have to be returned to the library before they can be checked out again.

That means students, staff, or other faculty can recall books that are currently checked out by other borrowers, including faculty.  If an item is recalled, UFV library users will receive an email via their UFV email account notifying them of the new due date. Please be sure to check your UFV email regularly! (You can also check your library account online.) Recalled items with a loan period of 7 or fewer days will be due back within 3 days. Recalled items with a loan period of more than 7 days will be due back within 5 days.

As previously, overdue items are subject to overdue fines for students and recalled items are subject to a $1/day fine for all users. Loan periods for videos and journals have not changed. See the Borrowing Materials webpage for complete details.

We encourage Library users to self- renew all items online through their Library Account which is available on the Library homepage.  Each item can be renewed online twice, provided no other library user has requested the item by placing a hold on it.  We will not be renewing items at the circulation desk, with the exception of those items that have reached the maximum  online renewals. With the new policies, library users will have more opportunity to access the library items they need.  Just place a hold on an item that is checked out and we will recall it for you.

Posted by Brenda

Wednesday, September 21, 2011

Got Printing Problems? Ask Our New IT Tech

We're very excited to welcome Ahmed Iqbal as our new IT support technician. Ahmed is a Business Adminstration student with a background in information technology support. You'll find Ahmed at the Information Desk in the Abbotsford library on the following days:

Monday: 11:30am to 2:30pm
Wednesday: 11:00am to 2:30pm
Thursday: 11:00am to 3:00pm
Friday: 11:00am to 1:00pm

Just look for the "IT Services Lab Monitor" sign - Ahmed can help you with a variety of IT questions, such as:
  • Printing issues (cards not working in the reader, print jobs not showing up at the print release station)
  • Computer accounts
  • myUFV
  • Network file access
  • UFV wireless
Over the next few months we'll be tracking and evaluating the service, and we're confident this will be an improvement to the IT assistance we've been providing to now.