Wednesday, September 21, 2011

Got Printing Problems? Ask Our New IT Tech

We're very excited to welcome Ahmed Iqbal as our new IT support technician. Ahmed is a Business Adminstration student with a background in information technology support. You'll find Ahmed at the Information Desk in the Abbotsford library on the following days:

Monday: 11:30am to 2:30pm
Wednesday: 11:00am to 2:30pm
Thursday: 11:00am to 3:00pm
Friday: 11:00am to 1:00pm

Just look for the "IT Services Lab Monitor" sign - Ahmed can help you with a variety of IT questions, such as:
  • Printing issues (cards not working in the reader, print jobs not showing up at the print release station)
  • Computer accounts
  • myUFV
  • Network file access
  • UFV wireless
Over the next few months we'll be tracking and evaluating the service, and we're confident this will be an improvement to the IT assistance we've been providing to now.

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